New feature: re-deliver an ad

You may at some point want to resend a finished ad to your delivery locations. Or, it occasionally happens that an ad fails to deliver for a variety of reasons. (A temporarily unreachable FTP or MassTransit server, for example). This will result in the "Ad Received by Publisher" status, and the download buttons don't appear.

Up to now, you've had to contact SMA support to re-deliver the file for you.

We've just enabled this feature for publisher users now. Watch the video for a demonstration.

This option will not appear for every ad. To be available, the following conditions must be met:

• You must be a publisher user with the "Can Manage Ads" permission.


• The ad must have been approved by the uploader (advertiser, usually).


• If you are using publisher approval cycles, these must have all been completed.


• The ad must have been either delivered or at least delivery was attempted.

We hope you find this new feature helpful.