Tuesday, October 13, 2009

Unlocking advertiser accounts

Publisher administrators may now unlock their customer's accounts.

Accounts get locked for 30 minutes if the user has tried unsuccessfully to log in 5 times in a row.

To unlock an advertiser's account, simply click their user name under the Manage > Customers list. When viewing the user's information, if their account is locked out, a button will be available to unlock it.

See video for a demonstration.

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