Technical contact for publishers

We have added a new configuration option in Manage > Company Profile where you can supply the name of a technical contact for your company.

This person will receive copies of any technical support requests created in the portal by your advertisers or internal users.

Very often the support requests received by SendMyAd are not technical issues with the software, but simple questions about an ad or a company policy. Now your technical contact can receive these immediately and provide timely first-line support for those types of queries.

Please be sure to select your technical contact after Tuesday's system upgrade.